88fh Privacy Policy — How we protect your information

This Privacy Policy applies to the 88fh platform and all its services. 88fh is fully committed to respecting your privacy and maintaining complete transparency in how your personal information is collected, used, and protected.

By creating an account or using any service on 88fh, you agree to this Privacy Policy. This policy is part of 88fh's Terms and Conditions and Responsible Gaming PolicyMust be read in conjunction with.

This policy has been written in plain, clear language with our users in mind. In the event of any legal dispute, the English version shall be considered the definitive text.

88fh collects your information through various means. You will be informed of the purpose of collection in each case:

• Directly from you: Through registration forms, KYC verification, support tickets, and any other means of communication.
• Automatically: When you use 88fh, technical information is collected through server logs, cookies, and analytics tools.
• Via Third Parties: Payment gateways (Mobile Banking, Nagad, Rocket) share limited information for security verification when processing transactions.
• Identity Verification Services: Information may be verified through approved identity verification services as part of the KYC process.

88fh never collects unnecessary information without your consent. We always follow a minimum data collection policy.

88fh uses the information it collects for the following purposes:

• Account Management: To create, verify, and secure your account.
• Payment Processing: To securely process deposits and withdrawals.
• Service Improvement: To enhance the gaming experience on the 88fh platform.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and other legal requirements.
• Customer Support: To resolve your complaints and inquiries quickly.
• Marketing Communications: To send you promotional offers and updates, with your consent.

88fh never sells your information. However, it may be shared in the following limited circumstances:

• Payment Processors: Mobile Banking, Nagad, Rocket — only the minimum necessary information is shared to complete transactions.
• KYC Verification Services: With authorized third parties for identity verification purposes.
• Law Enforcement Agencies: 88fh is required to provide information to authorities when ordered by a court or obligated by law.
• Game Provider: Only the usage data necessary to operate the games is shared — identity information is never disclosed.

Before sharing any data with third parties, 88fh ensures they uphold the same privacy standards as 88fh itself. All partners are bound by a confidentiality agreement.

88fh uses cookies on its website. Cookies are small text files stored in your browser that help improve the quality of our services.

Cookies used by 88fh:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Without them, 88fh will not function properly.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Helps us understand which pages are most frequently visited. This data is entirely anonymous.
• Security Cookies: Used to detect and identify fraudulent activity.

You can disable cookies through your browser settings, though doing so may affect the functionality of some 88fh services.

88fh follows the highest industry standards to keep your data secure. Our security measures include:

• 256-bit SSL/TLS Encryption: Used for all types of data transmission.
• Database Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): Additional security for account login.
• Firewall & DDoS Protection: To protect our servers against external attacks.
• Regular Security Audits: Periodic audits conducted by third parties.
• Access Controls: Only authorized personnel have access to data on a need-to-know basis.

88fh retains your information in accordance with the following policies:

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Transaction records are retained for up to 5 years to meet legal obligations.
• KYC Documents: Retained for a specified period in accordance with regulatory guidelines.
• Analytics Data: Retained anonymously for up to 2 years.
• Support Contact: Retained for up to 1 year after the issue is resolved.

Once the retention period has expired or the data is no longer needed, 88fh will securely delete or anonymize your information.

You have the following rights over your personal information at 88fh. All of these rights can be exercised completely free of charge:

To exercise any of these rights, please contact our support team. In some cases, it may not be possible to fully delete information due to legal obligations — you will be informed of the reason if that is the case.

88fh strictly prohibits the use of its platform by anyone under the age of 18. To enforce this policy, 88fh:

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Identity verification is mandatory to confirm age during the KYC process.
• If we become aware that a minor has registered, the account is immediately closed and all associated data is deleted.

88fh may update this Privacy Policy when necessary. In the event of changes:

• At least 7 Business Days A notice will be posted on the website in advance.
• A notification of the change may be sent to your registered email address.
• The date of the most recent update will be displayed at the top of this page.
• Continued use of 88fh after any changes have taken effect will be considered acceptance of the updated policy.

It is your responsibility to check this page regularly to stay informed of any updates. If you do not agree to the revised policy, you may request that your account be closed.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact the 88fh Data Protection Team:

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the website
• Response Time: Usually within 24 hours